BTR Mobile Truck Repair

Sam Forger 11 months ago

very arrogant service and mechanic. They just refused to clarify what the $1,400 charge was for. I asked what was included in that amount, but they declined to provide any explanation and simply said, “take it or leave it.” The issue was tire replacement on the truck

Christine Hurst a year ago

We got invoices $2600 after they left the truck they were working on for 7 hours on the side of the road. Charged $130 per hour for all the 7 hours they were gone for. They told us the part was the next town over. All we needed was a transmission hose. Do not work with them!! We run commercial freight and needed quick and easy service, they are not it!!!

Lance Gray a year ago

NEVER DO Business WITH EDDIE HE WILL OVER CHARGE I PAID 900 for air bag.

Maint Department a year ago

Gave him a call for jumpstart and gave him the location of the truck. He said $350 to come and jump him and 45mins ETA. They came after two hours, jumped the truck and sent an invoice of $580 and tried to extort us. Said they blocked the truck and won't release him until it is paid and the guy was rude over the phone, said the drivers are making a lot of money and we should not cry about the added time on the invoice. The other BTR Mobile Repair few miles down is the same one but has hidden reviews and this is the reason, I gave them a call and they had no reviews but compared them now and same e-mail and same people answering... No respect for drivers whatsoever

Country Living 4 years ago

Just to warn anyone before they give this shop a chance they tried to charge me almost $700 to do a forced Regen on my truck which is normally only around $120 bucks.. Nothing else was done I requested a forced Regen and that's all that was done they plugged it in and did a Regen and some how they tried to justify almost $700 .. The workers where respectful but the owner is very rude and not professional.. The excuse was they spent a bunch of money on equipment for the shop.. I've been to many shops and I've paid some high invoices but never have I ever had such a bad experience. Not to mention when I first called I was told a outcall would be $245.00 so instead I drove the truck to the shop. After Regen they stated they had to wait for the boss to come and collect the payment and that's what they came up with.. Regen took a hour but they spend the previous hours trying to get there system to connect to wifi and another hour for the boss to show up and come up with amount to be charged..